How Do I Turn on Facebook Reviews for My Business

Enabling Facebook reviews can be a paradigm shift for your business. By unlocking this feature, you give your customers a voice, turning their positive experiences into powerful testimonials that build credibility and trust. These reviews don’t just sit quietly on your page—they actively enhance your online visibility, drawing in more potential customers who value real feedback from real people.

With Facebook reviews, your business stands to gain more than just stars on a page. You’ll foster deeper engagement, encourage word-of-mouth recommendations, and connect with a broader audience eager to share and discover great experiences. 

This comprehensive guide will help highlight the simple steps to turn on Facebook reviews and the impact they can leave on your business’s growth.

What Are Facebook Reviews?

Facebook reviews, now referred to as ‘Recommendations,’ offer a dynamic way for customers to share feedback on a business’s profile. This feature leverages the power of social networks, allowing users to see opinions from friends and connections, which can significantly influence their decisions.

Previously, Facebook used a five-star rating system, but in 2018, it evolved into the current recommendation model. While older star ratings still exist, the new system is more streamlined, asking users a simple question: “Do you recommend this business?” Users can then enhance their responses with tags, photos, or concise explanations of up to 25 characters.

Facebook also integrates these recommendations into its advertising ecosystem. Users can view overall ratings and individual reviews directly within ads, empowering them to make more informed choices before engaging with a business.

Why To Enable Facebook Reviews for My Business?

Enabling Facebook reviews for your business offers numerous benefits, some of which include:

• Wider Reach: Facebook’s massive user base ensures your business reaches a broad audience. Users can easily leave reviews using their existing Facebook accounts, unlike platforms like Google or Yelp, which require separate logins.
• Increased Visibility: A Facebook page enhances your business presence on search engines. Higher star ratings on Facebook can appear on Google’s sidebar alongside business details, attracting even those who don’t use Facebook.
• Enhanced Credibility: Reviews on Facebook add to your business’s credibility. As users browse through recommendations and reviews, having positive feedback on a well-regarded platform can significantly boost your reputation.
• Ease of Use: Managing and interacting with Facebook reviews is a breeze. This user-friendly system encourages more customers to leave feedback, which can be a key factor in enhancing your business’s image and performance.

How Do I Turn On Facebook Reviews For My Business?

Step 1: Go To Your Facebook Page

• Open Facebook and log in to your account. 
• Navigate to the “Pages” available on the left side of your Facebook home screen. 
• As you click “Pages,” you will see a list of business pages.
• Select the business page for which you want to turn on Facebook reviews.

Step 2: Click on Settings

• On your Page, locate and click the “Settings” option, usually found in the top right corner or in the left-hand sidebar. 
• This will open the settings menu to adjust various features of your Page.

Step 3: Select “Page and Tagging”

• In the settings menu, find and click on “Page and Tagging.” 
• This section manages who can tag your Page and who can see and leave reviews.

Step 4: Switch on “Allow others to view and leave reviews on your page” 

• Under “Page and Tagging,” look for the option “Allow others to view and leave reviews on your page.” 
• Toggle this switch (from gray to blue), which is beside the text.

Wrapping Up

By following the steps mentioned above, you know how to turn on Facebook reviews for your business, thereby escalating your online visibility and credibility. Enabling reviews allows customers to share their experiences, boosting your business’s visibility and reputation. With this setup, you are better equipped to engage with your target audience and leverage their feedback effectively.

FAQs

Can you still leave Facebook reviews?

Yes, you can still leave Facebook reviews. They are now referred to as recommendations, where users can share their feedback and rate a business.

How do I turn on review posts on Facebook?

As a Facebook Page owner of your business, you have the control to manage review posts. Simply go to your Page, click on ‘Settings,’select ‘Page and Tagging,’ and switch on ‘Allow others to view and leave reviews on your page.’

Why can’t people leave reviews on my Facebook page?

People can’t leave reviews if the “Allow others to view and leave reviews on your page” option is not enabled in your Page settings.

What are the benefits of Facebook reviews?

Facebook reviews, or recommendations, can significantly benefit your business. They increase your business’s visibility by appearing in more users’ feeds, enhance your credibility by showcasing positive feedback, and expand your reach by reaching a wider audience. Additionally, they can improve your search engine presence by providing more content related to your business.